Privacy Policy

Depending on how you interact with us, we may collect:

• Your name
• Email address
• Billing and shipping address
• Phone number
• Order and purchase details
• Product preferences and customer service communications
• Payment and transaction information
• Device, browser, IP address, and website usage information
• Information you provide through contact forms, email, or other communications

We do not receive or store your complete credit card number. Payments are processed through Shopify and its approved payment providers.

We may collect information:

• Directly from you when you place an order or contact us
• Automatically when you browse our website
• Through Shopify Buy Buttons and Shopify checkout
• Through cookies and similar technologies
• From service providers that help us operate our website, store, payments, shipping, and customer service

Our public website is hosted through Base44. Purchases made through Buy Buttons are completed through Shopify. Base44 and Shopify may process information according to their own privacy policies and terms.

We may use your information to:

• Process and fulfill orders
• Process payments and prevent fraud
• Arrange shipping, delivery, and pickup
• Send order confirmations, shipping updates, and customer service messages
• Respond to questions and support requests
• Manage returns, refunds, and replacements
• Improve our products, website, and customer experience
• Send marketing communications where permitted and where you have provided consent
• Maintain the security of our website and services
• Comply with legal, tax, accounting, and regulatory requirements

We may share information with service providers that help us operate our business, including:

• Shopify and Shopify checkout services
• Payment processors
• Shipping and delivery providers
• Website, hosting, analytics, and technology providers
• Customer service and communication providers
• Professional advisers such as accountants, insurers, or legal advisers
• Government authorities or other parties where required by law

We do not share more information than reasonably necessary for these purposes.

Some purchases may begin on our Base44 website through Shopify Buy Buttons. When you use a Buy Button, Shopify processes the purchase, payment, order details, and related checkout information.

Shopify may collect and process personal information in accordance with its own policies. You can review Shopify's privacy information here: https://www.shopify.com/legal/privacy

Our website and Shopify checkout may use cookies and similar technologies to:

• Keep shopping carts and checkout functioning
• Remember preferences
• Understand website and store usage
• Improve performance and security
• Support marketing or analytics, where enabled

You can manage cookies through your browser settings. Disabling cookies may affect some website or checkout functions.

We keep personal information only for as long as reasonably necessary to:

• Complete orders and provide customer service
• Maintain business and financial records
• Meet tax, accounting, legal, and regulatory obligations
• Resolve disputes and enforce agreements

Depending on where you live, you may have the right to:

• Ask what personal information we hold about you
• Request access to or a copy of your information
• Ask us to correct inaccurate information
• Withdraw consent where processing is based on consent
• Request deletion of information where permitted by law
• Ask questions about how your information is collected or used

To make a privacy request, contact us using the details below. We may need to verify your identity before completing a request.

If you have questions about this Privacy Policy or how we handle personal information, contact us at:

Grounded Grain Stone Mill

Email: groundedgrainstonemill@gmail.com

Mailing address: PO Box 1187, High Prairie, AB T0G 1E0