Frequently Asked Questions
Where is your farm located?
We are a family-owned farm located in High Prairie, Alberta, Canada.
How is your flour milled?
Our flour is stone milled in small batches, preserving the bran, germ, and endosperm of the whole wheat berry.
How often do you mill?
We currently mill every other week to ensure you receive the most fresh flour.
What are the benefits of using freshly milled flour?
Freshly milled Red Fife flour delivers superior flavour, improved digestion, higher natural vitamin and mineral content, and wholesome fibre, all without bleaching, additives, preservatives, or artificial enrichment. Our flour is never artificially rebuilt, enriched, or filled with synthetic vitamins or fillers, allowing the grain's natural nutrition and flavour to shine through exactly as nature intended.
How long does the flour last and how should I store it?
Freshly milled flour is best used immediately to retain its optimal nutrition. Storing it in the refrigerator or freezer will extend its shelf life for up to 6 months.
Is your flour organic and does it contain glyphosate?
While our flour is not certified organic, we use organic seed and grow our grain in soil that is free from glyphosate and synthetic chemicals. Our farming practices are simple and natural, just grain, soil, water, and nature working together.
Can I substitute your flour 1:1 in my usual recipes?
Freshly milled, whole-grain flour does not bake the same as commercial enriched or fortified flour. It absorbs more liquid, ferments differently, and behaves uniquely because it retains the bran and germ. We encourage you to seek out recipes developed specifically for freshly milled or whole-grain flour, or adjust your existing recipes by adding extra hydration, allowing for a longer autolyse or rest, and watching the dough rather than the clock.
How do I order?
Place an order online or reach us through email at groundedgrainstonemill@gmail.com
Do you offer custom or wholesale orders?
Yes! For custom or wholesale orders, please contact us at groundedgrainstonemill@gmail.com and we'll be happy to help.
How are orders processed?
All orders are processed within 5 to 7 business days (excluding weekends and holidays). You'll receive a confirmation email when your order is placed, and another notification once it ships. For full details, see our Shipping Policy.
Do you offer local pickup?
Yes, we offer free pickup at three locations:
Calgary: Stone House Decor, located in Willow Park Village at 216, 10816 Macleod Trail SE, every Sunday between 12:00pm and 2:00pm.
High Prairie, Alberta: Once per week at the farm. Details provided when your order is ready.
Grovedale, Alberta: Once per week. Details provided when your order is ready.
Where do you ship?
We currently ship within Alberta. Looking to have flour delivered elsewhere? Please contact us to inquire.
What methods of payment do you accept?
We accept e-transfer to groundedgrainstonemill@gmail.com, or major credit cards at checkout.